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Read unbiased reviews and ratings from our car insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Or call our UK call centre on

0800 023 2638

Existing customer contact details

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays
Calls may be recorded

How you can leave feedback

  1. You purchase a car insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

LV= Car Insurance reviews verified by reevooReevoo

Ease of purchase
9.2
Value for money
9.0
Overall rating
9.0
Scores 9.0 out of 10 based on 65679 reviews
10 out of 10

Paul

Southend on Sea GB
+
Price and ease of purchase
None
Confirmed purchase: 24 February 2017
Published on: 26 February 2017
10 out of 10

Bryan

Fochabers GB
+
Having been with my last insurance for 14 years I've always believed that they were the best in the market,how wrong I was,£90 more expensive than LV,that's not right for a loyal customer,I love the two pay option,small amount then the rest the next month,absolutely brilliant idea,the web site is simple and easy to navigate and surprisingly only took a few minutes to use,I would at present give LV 10/10 at recommend to friends and family
The only negative is that I was I'd got a quote from LV sooner!!!!!
Confirmed purchase: 24 February 2017
Published on: 26 February 2017
9 out of 10

Joanna

Swansea GB
+
Good price
None
Confirmed purchase: 24 February 2017
Published on: 26 February 2017
8 out of 10

Roy

Herne bay GB
+
Cheaper than my previous quote was with lv a few years ago.
Like everything too expensive we are all paying for the few bad drivers and crooks!
Confirmed purchase: 24 February 2017
Published on: 26 February 2017

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LV=, County Gates, Bournemouth, BH1 2NF, UK