Renew your travel insurance policy, make a claim or make changes
Change policy details like your name, address, optional extras or marketing preferences.
Change your policy
Find out how to call, email or write to us.
How to contact us
Use our online form to request replacement copies of your policy documents.
Request new documents
Call us 24/7 for emergency advice or assistance during your trip.
Call us to renew your policy 0800 707 6966
8am - 9pm Monday to Friday8am - 5pm Saturday9am - 5pm Sunday and Bank holidays
More about renewing
Useful information about making a new claim or finding out about an existing one.
More about travel claims
Calls may be recorded. For Text Phone dial 18001 followed by the desired number.
Sorry, our interactive FAQ service is unavailable at the moment. Please try again later.
Need pre-travel advice?
Call us 24/7 for information about:
0800 707 6971
Help staying safe abroad
Did you know as an LV= customer you could get...
5 Star rated cover from the UK's Most Recommended Insurer.
Get a car quote
More about car insurance
Great value home cover that's rated 5 Stars by Defaqto.
Get a home quote
More about home insurance
Our pet insurance can pay for the medical care that your cat or dog may need.
Get a pet quote
More about pet insurance
Discover more on LV.com
As part of the independent Google seller rating programme, LV= is rated
4.7 out of 5 based on 6,579 reviews from the last 12 months
LV=, County Gates, Bournemouth, BH1 2NF, UK