Need to make a new claim or check on an existing one?
Call us and we'll send you a claim form.
Check the information on the form is correct and fill in the remaining sections
Sign and date the claim form
Ask your vet to complete and sign the declaration
Provide all of the necessary paperwork for the section you're claiming under (please see the claim form for guidance)
Send your completed claim form and all the supporting documents to us at the address shown on the claim form
0800 756 8567
8am - 6pm Monday to Friday
9am - 2pm Saturday
Calls may be recorded. For Text Phone dial 18001 followed by the desired number.
Everything you need to know about our claims process