We're here to pay claims and pay them as quickly as possible. Here you’ll find all the information needed to make a claim on your income protection policy.
Read about what you or your family need to do in the event of an income protection claim.
When we've finished our assessment of your claim, we’ll do the following:
Why have you asked to see the birth certificate or passport? We need to confirm the date of birth of the person insured to make sure that he or she has been paying the correct premiums.
What is your response time to inquiries? We do our best to respond to any inquiries as quickly as possible. But depending on the type of your enquiry it may take us up to five days to get back to you.
What financial information do you require? Typically P60s, self-assessment forms and/or business accounts.