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Read unbiased reviews and ratings from our home insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Or call our UK call centre on

0800 023 2638

Existing customer contact details

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays
Calls may be recorded

How you can leave feedback

  1. You purchase a home insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

LV= Home Insurance reviews verified by reevooReevoo

Ease of purchase
9.2
Value for money
9.1
Overall rating
8.9
Scores 8.9 out of 10 based on 14813 reviews
9 out of 10

Mary

Lancaster GB
+
Quick and easy.
Cant print the policy!!! Even after entering password.
Confirmed purchase: 24 February 2017
Published on: 26 February 2017
9 out of 10

Martyn

Crediton GB
+
Simple on line process. Speed of receiving documents by email.
None
Confirmed purchase: 24 February 2017
Published on: 26 February 2017
10 out of 10

Roddy

Tain GB
+
Same value as previous provider but less money
No
Confirmed purchase: 24 February 2017
Published on: 26 February 2017
10 out of 10

Janet

Amersham GB
+
Good price and easy to understand quote.
No
Confirmed purchase: 24 February 2017
Published on: 26 February 2017
8 out of 10

Enayat

GB
+
Price
None
Confirmed purchase: 24 February 2017
Published on: 26 February 2017

Buying LV= home insurance is quick and easy

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LV=, County Gates, Bournemouth, BH1 2NF, UK