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Read unbiased reviews and ratings from our home insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Or call our UK call centre on

0800 023 2638

Existing customer contact details

8am - 9pm Monday to Friday
8am - 5pm Saturday
9am - 5pm Sunday and bank holidays
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How you can leave feedback

  1. You purchase a home insurance policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

LV= Home Insurance reviews verified by reevooReevoo

Ease of purchase
9.2
Value for money
9.1
Overall rating
8.9
Scores 8.9 out of 10 based on 13852 reviews
9 out of 10

Stephen

Basildon GB
+
Quick and easy to take out. When I needed a question answered I gave them a call, they answered my question quickly even after referring to the underwriter.
Competitive pricing.
No option to pay monthly but they did offer circa 25% of premium to take out policy and pay the rest by the next month which was good.
Confirmed purchase: 10 January 2017
Published on: 15 January 2017
8 out of 10

Barrie

Stockport GB
+
good response to chat when i called
Reviewer left no comment
Confirmed purchase: 10 January 2017
Published on: 13 January 2017
8 out of 10

Karen

carmarthen GB
+
Value for money
Reviewer left no comment
Confirmed purchase: 10 January 2017
Published on: 13 January 2017
9 out of 10

Richard

Cambridge GB
+
Excellent value for buildings insurance, backed by a well known insurer that has been around for many years.
I have to buy contents insurance from another specialist insurer as the LV package does not provide areas of particular cover that I need.
Confirmed purchase: 09 January 2017
Published on: 15 January 2017
10 out of 10

Luke

Peterborough GB
+
cheap and cheerful, easy to get and does what i need it to
nothing bad
Confirmed purchase: 09 January 2017
Published on: 13 January 2017

Buying LV= home insurance is quick and easy

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LV=, County Gates, Bournemouth, BH1 2NF, UK