Contact Autoglass directly if you only need to claim for windscreen or glass damage on your car. You don't need to contact LV=
Autoglass is available 365 days of the year, so you can get help when you need it.
Most windscreen or glass problems are quick and easy to put right. You'll have to pay an excess if you need to repair or replace your windscreen or glass. Autoglass tell you how much your excess is and can take payment over the phone or online if you use online booking.
If you're driving your car abroad and need to make a windscreen or glass claim, you can still contact Autoglass and speak to a member of their international service team who will arrange to have your glass replaced or repaired.
Or call Autoglass on
0800 032 9075
If you've been involved in a car incident, make sure you're safe before getting in touch. Your claim doesn't have to be reported immediately if you don’t feel safe or comfortable.
When you call us, please...
0800 032 2577
+44 (0) 1689 898 603 from abroad
Lines open 24/7
Calls may be recorded
Once you've called us to claim on your car insurance, you can relax. We take care of everything.
We regularly keep you up to date with what's going on - from repair progress updates to payment dates. We aim to settle claims quickly and efficiently, even in the most difficult circumstances.
If other people or vehicles are involved, we contact the other insurance companies to sort out the claim and make sure the right payments are made.
When you get in touch have your claim number and any documents to hand.
Use the telephone number for your dedicated claim handler first but if you can't find it, please use the link below to help you find the right number.
If we've asked you to send us any documents, like quotes, invoices or photos, please email copies to:
Motor Claims, PO BOX 7740, Bournemouth BH1 9XD